Monday, November 21, 2016

Japan Foundation, Toronto: Librarian

Application Deadline: 12-midnight, Sunday, December 11th 2016
Start Date: Monday, March 20th 2017

The Japan Foundation is an organization promoting cultural exchange between Japan and other countries in order to advance international mutual understanding. The Japan Foundation, Toronto is one of 24 overseas offices, offering programs grouped under three main areas: Japanese Language Education, Japanese Studies and Intellectual Exchange, and Arts and Cultural Exchange.

The public lending library has approximately 20,000 Japan related print and audio visual materials in its collection. This job posting is for a full-time Librarian position. The Librarian is responsible for the administration of a public lending library's day-to-day operations including circulation, reference services, acquisitions and reporting on library-related matters to the Directors of the Japan Foundation, Toronto and Headquarters in Tokyo.

RESPONSIBILITIES
  • Overseeing library operations including supervision of the library’s support staff
  • Managing of annual budget for library resources, supplies and facilities
  • Establishing, executing and maintaining library policies and procedures under the direction of the Directors
  • Planning and organizing the various library programs and events within or in collaboration with other cultural organizations
  • Acquisition of library materials and collection development
  • Providing circulation and reference service at the circulation counter
  • Checking cataloguing process and maintaining accurate bibliographic information
  • Maintaining library’s procedural manual
  • Overseeing the local integrated library computer system
  • Dealing with vendors for library equipment and supplies
  • Overseeing development and maintenance of the library pages of the Japan Foundation, Toronto’s website
  • Maintaining and developing a network of Japanese Studies librarians across Canada, the USA and the Japan Foundation libraries in Japan and overseas offices
  • Reporting information including library statistics to Headquarters
  • Coordinating and supporting other divisions: Arts & Culture, Japanese Studies and Intellectual Exchange, and Japanese Language Education programs 
  • Other tasks as required by the Directors

REQUIRED QUALIFICATIONS
  • MLS degree with ALA accreditation or BA with Library Technician’s diploma
  • Minimum of 2 years of working experience as a librarian
  • Must be fluent in spoken and written Japanese and English
  • Knowledge of AACR2, LCSH, OCLC and MARC format and cataloguing of Japanese materials 
  • Wide knowledge of traditional and contemporary Japanese culture, art, literature, history and book publishing
  • Familiarity with computer integrated library systems
  • Proficiency in MS office with both English and Japanese word processing
  • Excellent interpersonal and communication skills
  • Strong leadership skills together with ability to work as a team

DESIRABLE QUALIFICATIONS
  • Library Management experience
  • Strong knowledge of website management and social media
  • Degree in Japanese Studies
  • Knowledge of French language 
  • Legal status to work in Canada
  • Please note that the work schedule for this position will involve evenings and/or weekends.

EMPLOYER INFORMATION
The Japan Foundation established a Toronto Office in November 1990, and its status was upgraded to that of a Cultural Centre in April 1995. To accommodate the expanded operations, a facility was established in the Colonnade at 131 Bloor Street West. As of September 1, 2015, the Japan Foundation, Toronto moved to 2 Bloor Street East at the intersection of Yonge and Bloor. The Japan Foundation, Toronto comprises a library, a seminar room and an event hall, which functions as an exhibition space or auditorium. Events, such as art exhibitions, film screenings and lectures, are presented year round. The Japan Foundation, Toronto activities cover not only activities held in our centre but those inside Toronto and all across Canada. A large portion of The Japan Foundation, Toronto activities also involve the administration of its grant programs. For more information, visit our website: www.jftor.org

APPLICATION PROCESS
Interested applicants are asked to submit their resume, cover letter and three references to jmantell@jftor.org by 12-midnight, December 11th 2016. Please quote “Librarian” in the subject heading of your email. We thank all applicants for their kind interest. However, only those who are selected for an interview will be contacted.

LC: Reference Librarian (Japanese collection)

Librarian (Reference Librarian) (Vacancy #: 160231)
GS-1410-09 — Library Services — $53,435.00 - $69,460.00
Opening Date: Nov 21, 2016
Closing Date: Dec 12, 2016

Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.

The Asian Division in collections and services are the Library’s primary gateway to the collections and reference services dealing with the non-English-speaking world. Reference librarians in the division provide assistance to researchers in the culture, history, literature, politics, political structure, economies, humanities, and social sciences of these countries and regions. Clients include Congress, foreign and U.S. Government agencies, national and international academics and scholars, research and scientific institutions, the professional and business communities, and the general public. Librarians respond to inquiries that are received in person, by telephone, by correspondence and by electronic media.

Application Information
https://www.usajobs.gov/GetJob/ViewDetails/457098500
(http://www.loc.gov/hr/employment/index.php?action=cMain.showJobs#avail1)

Tuesday, November 15, 2016

OCLC: Manager, Presales and User Services



Responsibilities:
  • Manage day-to-day operation and staff reporting to this position and produce various reports for upper management as required.
  • Develop and update product descriptions, information sheets, presentations, demonstration scripts and educational training plan and materials for sales staff within the division, distributors, and users.
  • Give product demonstration and training in person or through webinar to support sales staff within the division, distributors, and users.
  • Work and lead discussions with other OCLC departments as may be necessary to solve problems encountered by OCLC users and/or distributors in Asia, as well as for product enhancements.
  • Participate in testing new releases to troubleshoot any issue.
  • Prepare documents in response to requests, RFI (Request for Information) and/or ITB (Invitation to Bid).
Qualifications:
  • Master’s degree in library and information science from an ALA-accredited institution.
  • At least two years of full-time work experience in a library or similar institution.
  • A minimum of two years of management/supervisory experience.
  • Knowledge of OCLC products and services.
  • Self-motivating, and detail oriented.
  • Capable of independent research to facilitate problem solving.
  • Effective verbal and written communication.
  • Accommodation of occasional evening and weekend work hours may be necessary.
  • Marketing and/or sales experience preferred.
  • Knowledge of a major Asian language and/or Asian culture is a big plus.

apply at: https://oclc.wd1.myworkdayjobs.com/en-US/OCLC_Careers/job/Corporate-Office---Dublin/Manager--Presales-and-User-Services--OCLC-Asia-Pacific_R0000324

OCLC: User Support Specialist




Responsibilities:
  • Coordinate with other OCLC departments to effectively troubleshoot and resolve problems that users and distributors in Asia encounter on the use of OCLC products and services and on orders and billing.
  • Gain insights on users’ needs to actively participate in cross divisional discussions on product enhancement to meet the needs from libraries in Asia.
  • Provide support to users and distributors in Asia, and sales staff within the division.
  • Prepare, update, maintain and post OCLC product information.
  • Provide technical and operational documentation to eliminate user frustration and maximize user satisfaction,
  • Ensure product information/documentation access via proper external and internal communication channels.
  • Keep up with in-depth OCLC product knowledge by attending webinars and meetings and testing new releases.
  • Create and provide training materials by email.
  • Participate in and host training and presentation by webinar.
  • Analyze usage of libraries in support of renewal process.
  • Work with Finance to provide and maintain order details in SharePoint or/and other channels.
  • Provide monthly and other ad hoc reports.
  • Coordinate with Order Services, Finance, and Legal to manage the flow of orders through the process.
  • Document and improve the processes associated with ongoing business relationships, and ensuring proper capturing of orders in the system for royalty and other reporting purposes.
  • Coordinate with other OCLC departments to manage batch load, data sync, data migration, and assist implementation for projects from Asia and the Pacific region until their successful completion.
  • Perform special projects, conduct special studies, and occasional administrative support functions as may be assigned.
Qualifications:
  • Master’s degree in library and information science from an ALA-accredited institution plus two years of library related working experience.
  • Must be a team worker with strong analytic and organizational skills to effectively forecast and solve problems with little supervision.
  • Knowledge of and experience in OCLC services and products, library applications, Microsoft Word, Access, Excel, and PowerPoint, and other software.
  • Knowledge of one major Asian language and Asian culture and business practices.
  • Excellent verbal and written communication skills.
  • Accommodation of occasional evening and weekend work hours may be necessary.
apply at: https://oclc.wd1.myworkdayjobs.com/en-US/OCLC_Careers/job/Corporate-Office---Dublin/User-Support-Specialist_R0000315