OCLC: Manager, Presales and User Services

Responsibilities:

• Manage day-to-day operation and staff reporting to this position and produce various reports for upper management as required.
• Develop and update product descriptions, information sheets, presentations, demonstration scripts and educational training plan and materials for sales staff within the division, distributors, and users.
• Give product demonstration and training in person or through webinar to support sales staff within the division, distributors, and users.
• Work and lead discussions with other OCLC departments as may be necessary to solve problems encountered by OCLC users and/or distributors in Asia, as well as for product enhancements.
• Participate in testing new releases to troubleshoot any issue.
• Prepare documents in response to requests, RFI (Request for Information) and/or ITB (Invitation to Bid).

Qualifications:

• Master’s degree in library and information science from an ALA-accredited institution.
• At least two years of full-time work experience in a library or similar institution.
• A minimum of two years of management/supervisory experience.
• Knowledge of OCLC products and services.
• Self-motivating, and detail oriented.
• Capable of independent research to facilitate problem solving.
• Effective verbal and written communication.
• Accommodation of occasional evening and weekend work hours may be necessary.
• Marketing and/or sales experience preferred.
• Knowledge of a major Asian language and/or Asian culture is a big plus.

apply at: https://oclc.wd1.myworkdayjobs.com/en-US/OCLC_Careers/job/Corporate-Office---Dublin/Manager--Presales-and-User-Services--OCLC-Asia-Pacific_R0000324

OCLC: User Support Specialist

Responsibilities:

• Coordinate with other OCLC departments to effectively troubleshoot and resolve problems that users and distributors in Asia encounter on the use of OCLC products and services and on orders and billing.
• Gain insights on users’ needs to actively participate in cross divisional discussions on product enhancement to meet the needs from libraries in Asia.
• Provide support to users and distributors in Asia, and sales staff within the division.
• Prepare, update, maintain and post OCLC product information.
• Provide technical and operational documentation to eliminate user frustration and maximize user satisfaction,
• Ensure product information/documentation access via proper external and internal communication channels.
• Keep up with in-depth OCLC product knowledge by attending webinars and meetings and testing new releases.
• Create and provide training materials by email.
• Participate in and host training and presentation by webinar.
• Analyze usage of libraries in support of renewal process.
• Work with Finance to provide and maintain order details in SharePoint or/and other channels.
• Provide monthly and other ad hoc reports.
• Coordinate with Order Services, Finance, and Legal to manage the flow of orders through the process.
• Document and improve the processes associated with ongoing business relationships, and ensuring proper capturing of orders in the system for royalty and other reporting purposes.
• Coordinate with other OCLC departments to manage batch load, data sync, data migration, and assist implementation for projects from Asia and the Pacific region until their successful completion.
• Perform special projects, conduct special studies, and occasional administrative support functions as may be assigned.

Qualifications:

• Master’s degree in library and information science from an ALA-accredited institution plus two years of library related working experience.
• Must be a team worker with strong analytic and organizational skills to effectively forecast and solve problems with little supervision.
• Knowledge of and experience in OCLC services and products, library applications, Microsoft Word, Access, Excel, and PowerPoint, and other software.
• Knowledge of one major Asian language and Asian culture and business practices.
• Excellent verbal and written communication skills.
• Accommodation of occasional evening and weekend work hours may be necessary.

apply at: https://oclc.wd1.myworkdayjobs.com/en-US/OCLC_Careers/job/Corporate-Office---Dublin/User-Support-Specialist_R0000315

Princeton: Head of Acquisitions Services

Head of Acquisitions Services
Library Technical Services
Princeton University
Requisition number: 1601006

Princeton University Library is one of the world’s leading research libraries. It employs a dedicated and knowledgeable staff of more than 300 professional and support staff working in a large central library, 9 specialized branches, and 3 storage facilities. Through a combination of exemplar services and world-renowned collections the Library supports a diverse community of 5,200 undergraduates, 2,700 graduate students, 1,200 faculty members, and many visiting scholars. Its holdings include more than 10 million printed volumes, 5 million manuscripts, 2 million non-print items, and extensive collections of digital text, data, and images. Further information: http://library.princeton.edu/.

Major Responsibilities: 

The Head of Acquisitions Services leads and conducts all resource acquisitions operations for the Princeton University Library. This position is part of a highly committed team whose mission is to maximize the Library’s support for the teaching and research programs of Princeton University. The position holder develops innovative strategies and work methodologies for obtaining and processing new print and digital resources and content, and to promote and foster partnerships with colleagues in complementary roles advancing resource acquisition, both in Technical Services and in parallel Library departments responsible for collection development. This position has oversight responsibility for disbursement of the Library’s $30 million acquisitions budget, working closely with the AUL for Collection Development and the Director of Library Finance and Administration on budget administration and analysis. The Head of Acquisitions Services oversees a work unit of 30 staff employing classic and state-of-the-art large research library acquisition methods. The position holder continuously evaluates work methods and workflows in light of new supporting services, financial opportunities and technological advancements, improving existing operations and purchasing relationships through the application of creative strategies and solutions for positive change. The position holder also initiates, negotiates and maintains relations with booksellers, subscription agents and content providers, and evaluates their performance. This position is a key member of the Technical Services Steering Committee, which collectively manages the full spectrum of access to the Library’s resources from purchase through to delivery.

Essential Qualifications: 

MLS from an ALA-accredited institution, or, an advanced degree in another field coupled with professional business experience relevant to library acquisitions in publishing or the information services industry. Five years pertinent professional experience in an academic or research library, or in a business capacity strongly relevant to library acquisitions management. Three years of supervisory and management experience at a level and of a quality which would demonstrate the capability or the promise to successfully lead and supervise a large diverse staff and business operations comparable to those for which the position in question is responsible. Experience with library management systems, financial control systems, purchasing procedures and budget analysis. Experience which demonstrates: a strong knowledge of the library book trade and successful management of library-book vendor relationships, a strong service orientation, a collaborative working style, strong leadership skills, the capability to develop innovative solutions and to do effective planning. Participation in relevant national forums.

Preferred Qualifications: 

Experience with electronic resource licensing and/or collection development. Experience which demonstrates skill in the use of business analytics to drive relevant planning, a commitment to staff development and facility with foreign languages.

The successful candidate will be appointed to an appropriate Librarian rank depending upon qualifications and experience. Applications will be accepted only from the Jobs at Princeton website: http://www.princeton.edu/jobs and must include a resume, cover letter, and a list of three references with full contact information. This position is subject to the University's background check policy. Princeton University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

University of Iowa: Japanese Studies Librarian

The University of Iowa Libraries seeks a self-motivated and forward-thinking professional for the Japanese Studies Librarian position. Reporting to the Head of Research & Library Instruction (RLI), the Japanese Studies Librarian serves as the subject liaison for Japanese and Korean studies and supports the research, teaching, and learning of faculty and students of Japanese and Korean studies in various departments and programs. The Japanese Studies Librarian will assume direct responsibility for collection development, reference and research consultations, and instruction for a diverse community of faculty and students. The Japanese Studies Librarian will consult on or perform original and copy cataloging for Japanese-language materials.

Specific Responsibilities:

    Develops and manages the library's collections in the humanities and social sciences in Japanese and Korean Studies.  Responsibilities include selecting materials in all formats, and in Japanese, English and other European languages relating to Japanese Studies; managing the acquisitions budgets for Japanese and Korean studies materials; maintaining a good relationship with Japanese and Korean vendors, and keeping current with the book market, trade, and electronic resource developments for Japanese and Korean studies.
    Serves as primary liaison to Japanese and Korean studies faculty and students, primarily in the Department of Asian & Slavic Languages and Literatures and the Center for Asian and Pacific Studies.
    Provides instruction, workshops, credit courses, and other kinds of outreach, developing collaborative relationships with faculty, staff and students.
    Engages collaboratively with other library staff and with relevant academic departments and program to enhance scholarship and teaching.
    Participates in Libraries' initiatives outside RLI by serving on Libraries' and campus committees and contributing to other relevant activities and events.
    Participates in relevant consortial activities.
    Maintains a course of personal professional development through active participation in professional associations or other appropriate professional activity.

Appointments will be made at either Librarian within a salary range of $47,476 to $49,000, or Specialist Librarian within a salary range of $50,000 to $64,000, depending on qualifications and experience. References will be requested of final candidates.
Education Required:   

MLS from an ALA-accredited institution with a strong academic background in Japanese Studies; or an advanced degree in Japanese studies or a related field and significant library work experience.


Experience Required:   

•    For appointment at the Specialist Librarian level: two years of professional experience plus demonstrated interest in professional development that will enhance the candidate's value to the Libraries, the University, the profession, or the scholarly community.
•     ​Proficiency in Japanese.
•     Experience in Japanese Studies collection development and management
•     Knowledge of current developments in scholarship and teaching of Japanese Studies.
•     Excellent communication skills in English as well as excellent interpersonal skills.
•     Experience with or demonstrated knowledge of current and emerging technologies as they apply to collection development, instruction, and reference and research services.
•     Demonstrated ability to work in a team environment where consultation, flexibility, creativity, collaboration and cooperation are essential.
•     Demonstrated commitment to diversity in the workplace or community.
•     Demonstrated interest in professional development that will enhance the candidate's value to the Libraries, the University, the profession, or the scholarly community.
•     Demonstrated understanding of the mission of a research university and the mission and functions of a large research library.

Desirable Qualifications:   

•     Reading knowledge of Korean and other languages.
•     Knowledge of current developments in the scholarship and teaching of Korean studies.
•     Experience in selecting and managing research collections in Korean studies.
•     Familiarity with cataloging materials in Japanese and Korean.
•     Familiarity with concepts, trends and assessment methods related to information literacy and instructional technology.
•     Experience teaching in a library or academic setting.

For more information: https://jobs.uiowa.edu/pands/view/70010