OCLC: User Support Specialist

Responsibilities:

• Coordinate with other OCLC departments to effectively troubleshoot and resolve problems that users and distributors in Asia encounter on the use of OCLC products and services and on orders and billing.
• Gain insights on users’ needs to actively participate in cross divisional discussions on product enhancement to meet the needs from libraries in Asia.
• Provide support to users and distributors in Asia, and sales staff within the division.
• Prepare, update, maintain and post OCLC product information.
• Provide technical and operational documentation to eliminate user frustration and maximize user satisfaction,
• Ensure product information/documentation access via proper external and internal communication channels.
• Keep up with in-depth OCLC product knowledge by attending webinars and meetings and testing new releases.
• Create and provide training materials by email.
• Participate in and host training and presentation by webinar.
• Analyze usage of libraries in support of renewal process.
• Work with Finance to provide and maintain order details in SharePoint or/and other channels.
• Provide monthly and other ad hoc reports.
• Coordinate with Order Services, Finance, and Legal to manage the flow of orders through the process.
• Document and improve the processes associated with ongoing business relationships, and ensuring proper capturing of orders in the system for royalty and other reporting purposes.
• Coordinate with other OCLC departments to manage batch load, data sync, data migration, and assist implementation for projects from Asia and the Pacific region until their successful completion.
• Perform special projects, conduct special studies, and occasional administrative support functions as may be assigned.

Qualifications:

• Master’s degree in library and information science from an ALA-accredited institution plus two years of library related working experience.
• Must be a team worker with strong analytic and organizational skills to effectively forecast and solve problems with little supervision.
• Knowledge of and experience in OCLC services and products, library applications, Microsoft Word, Access, Excel, and PowerPoint, and other software.
• Knowledge of one major Asian language and Asian culture and business practices.
• Excellent verbal and written communication skills.
• Accommodation of occasional evening and weekend work hours may be necessary.

apply at: https://oclc.wd1.myworkdayjobs.com/en-US/OCLC_Careers/job/Corporate-Office---Dublin/User-Support-Specialist_R0000315

Princeton: Head of Acquisitions Services

Head of Acquisitions Services
Library Technical Services
Princeton University
Requisition number: 1601006

Princeton University Library is one of the world’s leading research libraries. It employs a dedicated and knowledgeable staff of more than 300 professional and support staff working in a large central library, 9 specialized branches, and 3 storage facilities. Through a combination of exemplar services and world-renowned collections the Library supports a diverse community of 5,200 undergraduates, 2,700 graduate students, 1,200 faculty members, and many visiting scholars. Its holdings include more than 10 million printed volumes, 5 million manuscripts, 2 million non-print items, and extensive collections of digital text, data, and images. Further information: http://library.princeton.edu/.

Major Responsibilities: 

The Head of Acquisitions Services leads and conducts all resource acquisitions operations for the Princeton University Library. This position is part of a highly committed team whose mission is to maximize the Library’s support for the teaching and research programs of Princeton University. The position holder develops innovative strategies and work methodologies for obtaining and processing new print and digital resources and content, and to promote and foster partnerships with colleagues in complementary roles advancing resource acquisition, both in Technical Services and in parallel Library departments responsible for collection development. This position has oversight responsibility for disbursement of the Library’s $30 million acquisitions budget, working closely with the AUL for Collection Development and the Director of Library Finance and Administration on budget administration and analysis. The Head of Acquisitions Services oversees a work unit of 30 staff employing classic and state-of-the-art large research library acquisition methods. The position holder continuously evaluates work methods and workflows in light of new supporting services, financial opportunities and technological advancements, improving existing operations and purchasing relationships through the application of creative strategies and solutions for positive change. The position holder also initiates, negotiates and maintains relations with booksellers, subscription agents and content providers, and evaluates their performance. This position is a key member of the Technical Services Steering Committee, which collectively manages the full spectrum of access to the Library’s resources from purchase through to delivery.

Essential Qualifications: 

MLS from an ALA-accredited institution, or, an advanced degree in another field coupled with professional business experience relevant to library acquisitions in publishing or the information services industry. Five years pertinent professional experience in an academic or research library, or in a business capacity strongly relevant to library acquisitions management. Three years of supervisory and management experience at a level and of a quality which would demonstrate the capability or the promise to successfully lead and supervise a large diverse staff and business operations comparable to those for which the position in question is responsible. Experience with library management systems, financial control systems, purchasing procedures and budget analysis. Experience which demonstrates: a strong knowledge of the library book trade and successful management of library-book vendor relationships, a strong service orientation, a collaborative working style, strong leadership skills, the capability to develop innovative solutions and to do effective planning. Participation in relevant national forums.

Preferred Qualifications: 

Experience with electronic resource licensing and/or collection development. Experience which demonstrates skill in the use of business analytics to drive relevant planning, a commitment to staff development and facility with foreign languages.

The successful candidate will be appointed to an appropriate Librarian rank depending upon qualifications and experience. Applications will be accepted only from the Jobs at Princeton website: http://www.princeton.edu/jobs and must include a resume, cover letter, and a list of three references with full contact information. This position is subject to the University's background check policy. Princeton University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

University of Iowa: Japanese Studies Librarian

The University of Iowa Libraries seeks a self-motivated and forward-thinking professional for the Japanese Studies Librarian position. Reporting to the Head of Research & Library Instruction (RLI), the Japanese Studies Librarian serves as the subject liaison for Japanese and Korean studies and supports the research, teaching, and learning of faculty and students of Japanese and Korean studies in various departments and programs. The Japanese Studies Librarian will assume direct responsibility for collection development, reference and research consultations, and instruction for a diverse community of faculty and students. The Japanese Studies Librarian will consult on or perform original and copy cataloging for Japanese-language materials.

Specific Responsibilities:

    Develops and manages the library's collections in the humanities and social sciences in Japanese and Korean Studies.  Responsibilities include selecting materials in all formats, and in Japanese, English and other European languages relating to Japanese Studies; managing the acquisitions budgets for Japanese and Korean studies materials; maintaining a good relationship with Japanese and Korean vendors, and keeping current with the book market, trade, and electronic resource developments for Japanese and Korean studies.
    Serves as primary liaison to Japanese and Korean studies faculty and students, primarily in the Department of Asian & Slavic Languages and Literatures and the Center for Asian and Pacific Studies.
    Provides instruction, workshops, credit courses, and other kinds of outreach, developing collaborative relationships with faculty, staff and students.
    Engages collaboratively with other library staff and with relevant academic departments and program to enhance scholarship and teaching.
    Participates in Libraries' initiatives outside RLI by serving on Libraries' and campus committees and contributing to other relevant activities and events.
    Participates in relevant consortial activities.
    Maintains a course of personal professional development through active participation in professional associations or other appropriate professional activity.

Appointments will be made at either Librarian within a salary range of $47,476 to $49,000, or Specialist Librarian within a salary range of $50,000 to $64,000, depending on qualifications and experience. References will be requested of final candidates.
Education Required:   

MLS from an ALA-accredited institution with a strong academic background in Japanese Studies; or an advanced degree in Japanese studies or a related field and significant library work experience.


Experience Required:   

•    For appointment at the Specialist Librarian level: two years of professional experience plus demonstrated interest in professional development that will enhance the candidate's value to the Libraries, the University, the profession, or the scholarly community.
•     ​Proficiency in Japanese.
•     Experience in Japanese Studies collection development and management
•     Knowledge of current developments in scholarship and teaching of Japanese Studies.
•     Excellent communication skills in English as well as excellent interpersonal skills.
•     Experience with or demonstrated knowledge of current and emerging technologies as they apply to collection development, instruction, and reference and research services.
•     Demonstrated ability to work in a team environment where consultation, flexibility, creativity, collaboration and cooperation are essential.
•     Demonstrated commitment to diversity in the workplace or community.
•     Demonstrated interest in professional development that will enhance the candidate's value to the Libraries, the University, the profession, or the scholarly community.
•     Demonstrated understanding of the mission of a research university and the mission and functions of a large research library.

Desirable Qualifications:   

•     Reading knowledge of Korean and other languages.
•     Knowledge of current developments in the scholarship and teaching of Korean studies.
•     Experience in selecting and managing research collections in Korean studies.
•     Familiarity with cataloging materials in Japanese and Korean.
•     Familiarity with concepts, trends and assessment methods related to information literacy and instructional technology.
•     Experience teaching in a library or academic setting.

For more information: https://jobs.uiowa.edu/pands/view/70010

Princeton: Chinese Studies Librarian (reopened)

Please take note of this recently reopened position of Chinese Studies Librarian at Princeton University. Because the position description has been rewritten and requirements have slightly changed, we urge all who are interested in this exciting position and who feel qualified to apply, including those who may have applied to the earlier posting.

Princeton: Chinese Studies Librarian
Princeton University Library
Requisition # 1600901

Princeton University Library is one of the world’s most prestigious research institutions serving a diverse community of 6,400 students, 1,100 faculty and many visiting scholars with collections of more than 7 million printed volumes, 5 million manuscripts, and 2 million non-print items, and extensive digital holdings including images, data, and recently produced electronic databases and journals. The Library consists of a central facility and 9 specialized libraries, employing a dedicated and knowledgeable staff of more than 300 professional and support personnel, complemented by a large student workforce. More information: http://library.princeton.edu/

Position:
The Library seeks a creative, energetic and service-oriented subject specialist who is excited about the possibilities Princeton offers to shape and further enrich its already excellent library collections and provide outstanding library services in the interdisciplinary field of Chinese Studies. Reporting to the Director of the East Asian Library, the Chinese Studies Librarian, as a core member of a team of East Asian Library colleagues, works closely with faculty, students and staff from within and without the East Asian Studies Department and Program. Princeton's Chinese collection is one of the best in the country, and is known worldwide for its rare books and electronic holdings. The collection is especially strong in pre-modern and modern history, literature, religion, history of science, art and general culture, but covers all subjects, including studies on contemporary China. For more information, see http://eastasianlib.princeton.edu/

This position offers unique and rewarding opportunities to shape East Asian Studies in cooperation with some of the world’s most prominent scholars and librarians. The chosen librarian manages a sizable acquisitions budget, and is the key resource person to provide liaison with and specialized research assistance to Princeton University faculty and students in various settings, including creative approaches to online guides, websites and other outreach initiatives. The librarian collaborates with other librarians and units throughout the library system, including the Technical Services and Collection Development departments and the Center for Digital Humanities.

The Chinese Studies Librarian represents Princeton in relevant regional, national, and international professional meetings, and is given ample resources to participate in inter-institutional initiatives for collaboration in collection development, digitization and other library projects.

Qualifications:
Required:

• An advanced degree in a Chinese Studies field, or an MLS degree
• Broad knowledge of Chinese history and culture, including scholarly resources and bibliographic tools
• Proficiency in modern and pre-modern Chinese, including romanization; excellent oral and written communication skills in Chinese and English
• Some knowledge of the Chinese book trade
• Familiarity with current research and publishing trends in Chinese Studies
• Excellent interpersonal skills and the ability to work successfully and collegially with a diverse group of others

Preferred:

• For MLS degree holders, an advanced degree in a field related to Chinese Studies; for Chinese Studies PhD holders, experience working in an academic library
• 2 years library experience in an academic library
• Experience with instruction, public outreach, and/or assistance to individual users in an academic setting
• Experience with new technologies for discovery and learning in a rapidly changing environment
• Professional experience as a Chinese Studies Librarian

The successful candidate will be appointed to an appropriate Librarian rank depending upon qualifications and experience. Applications will be accepted only from the Jobs at Princeton website, http://jobs.princeton.edu, and must include a resume, cover letter, and a list of three references with full contact information. This position is subject to the University's background check policy.  Princeton University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You must apply online at http://jobs.princeton.edu. Search for the position using keyword "Chinese" or requisition number 1600901.

Martin Heijdra, Ph. D. 何義壯
Director, East Asian Library
The East Asian Library and the Gest Collection
Room 317, 33 Frist Campus Center
Princeton, NJ 08544-1100 USA
T (609) 258-5336 F (609) 258-4573

Duke Kunshan University: Research/Instruction Support & Collection Development Librarian

Occupational Summary: The incumbent will provide a full range of research and instructional services, participate and collaborate in collection development, plan and facilitate outreach, coordinate access services, and perform a variety of other professional duties in support of the mission of the University.

Reports to: University Librarian

Essential Duties:

Research / Instruction Support:
• Providing reference services and research consultation in assigned academic programs at the University to support teaching, learning, and research
• Collaborating with faculty to identify opportunities, determine requirements, and choose tools that will allow students to discover, access, and incorporate the library’s resources into course assignments
• Working closely with the University Librarian to plan and implement information literacy program into Undergraduate curriculum
• Playing an integral role in developing and designing virtual and on-site library instruction programs including creating instructional materials and research guides, accessing learning management software, and using other online and mobile learning tools, new media production tools, and geospatial/data visualization information systems
• Maintaining and updating Library’s web pages
• Serving as a library liaison in assigned academic programs at the University and representing the Library in relevant program committees

Collection Development:
• Managing the acquisition budget, monitoring expenditures, and ensuring proper handling of ordering and receipts of library materials in all formats and media
• Developing and implementing collection management policies in assigned subject areas
• Selecting materials in print and electronic formats in assigned subject areas
• Overseeing vendor relations and maintaining accurate acquisitions data, statistics, reports, and policies

Access, Outreach, & Other Duties:
• Coordinating and overseeing circulation functions
• Supervising, training, mentoring, and evaluating access and technical service staff
• Planning, developing, and delivering major library outreach programs
• Facilitating and coordinating special library projects
• Compiling statistics, analyzing data, and preparing reports relating to areas of responsibility
• Performing other job-related duties as required or assigned

Required Qualifications:
• Master’s degree from an ALA-accredited program or international equivalent in library and information science
• Strong user service attitude
• Experience using technology in the delivery of reference and instruction
• Experience with staff functions of an integrated library system or discovery layer
• Fluency in oral and written English
• Demonstrating ability to work well independently and as a team member
• Demonstrating communication, planning, problem-solving, and analytical skills
• Knowledge of current and emerging trends, issues, and methods of access and discovery to scholarly resources
• Knowledge of information literacy/organization trends, practices, and issues
• Potential for research, scholarly work, and professional services

Preferred Qualifications:
• Ability to manage and oversee projects in a team environment and communicate complex issues and perspectives across a global network
• At least one-year working experience in a Western academic library setting
• A subject degree in social science or science field
• Experience hiring, training, mentoring, and supervising staff/student workers
• Fluency in oral and written Chinese

Duke Kunshan University requests from all applicants a curriculum vitae, a cover letter, and the name and contact information for three references. The materials should be submitted to DKUrecruitment@dukekunshan.edu.cn. Priority will be given to applications received by October 31, 2016 and applications will continue to be reviewed until the position is filled.

For more information, https://www.linkedin.com/jobs/view/211101143?trk=biz-overview-job-post